PRODUCTION AND SHIPPING
Where does this store ship from?
All items are made & shipped right from my Studio in South Burlington, Vermont.
How long will it take to receive my order?
\CURRENT PRODUCTION TIME: 7-10 business days PLUS shipping time (see below). Production takes place business days only, M-F except on Holidays.
__________________________________________________________________________________
Shipping Policies
Domestic packages are shipped via First Class USPS and include tracking but not insurance. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. If you opt to not purchase insurance then please be aware that if your package is lost OR damaged through the Postal Service, Renaissance Womyn Creations is unfortunately not responsible for it. I will not refund or reship. We cannot be held responsible for uninsured packages that are damaged, lost or delayed by the USPS.
International packages are shipped via Priority International and include tracking and insurance. Priority International is quoted at 6-10 business day delivery but not guaranteed. Renaissance Womyn Creations is not responsible for delayed international shipments. You are responsible for any duty, taxes or fees your Country charges for your items to be picked up or delivered.
Please make sure your billing address and shipping address are correct at the time of check out. We are not responsible for things shipped to the wrong address if they are incorrectly entered during the check out process. If anything is returned for this reason, you will be charged to have it reshipped.
__________________________________________________________________________________
SHOP INFORMATION
I am in my studio M-F working on orders and replying to emails.
I try my hardest to answer emails within 24-48 hours. Emails are not generally answered Saturday and Sunday, thank you for understanding.
There is no production or shipping on Holidays.
_____________________________________________________________________________________
RETURN/EXCHANGE POLICY
I take great pride in my work & put my heart and soul into every piece. I enjoy creating beautiful pieces and providing excellent customer service. Due to the custom nature of our products, we do not accept returns or exchanges on orders that have been stamped or customized in anyway. Please be sure to read the detailed description of the item you are purchasing as it gives information about the type or pieces I sell and what you can accept.
If for some reason you are not satisfied with your item please contact me and I will do my best to be sure you are satisfied!
_____________________________________________________________________________________
ADDITIONAL QUESTIONS?
Please feel free to email us at [email protected]!
We are happy to answer any questions you have.
Where does this store ship from?
All items are made & shipped right from my Studio in South Burlington, Vermont.
How long will it take to receive my order?
\CURRENT PRODUCTION TIME: 7-10 business days PLUS shipping time (see below). Production takes place business days only, M-F except on Holidays.
__________________________________________________________________________________
Shipping Policies
Domestic packages are shipped via First Class USPS and include tracking but not insurance. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. If you opt to not purchase insurance then please be aware that if your package is lost OR damaged through the Postal Service, Renaissance Womyn Creations is unfortunately not responsible for it. I will not refund or reship. We cannot be held responsible for uninsured packages that are damaged, lost or delayed by the USPS.
International packages are shipped via Priority International and include tracking and insurance. Priority International is quoted at 6-10 business day delivery but not guaranteed. Renaissance Womyn Creations is not responsible for delayed international shipments. You are responsible for any duty, taxes or fees your Country charges for your items to be picked up or delivered.
Please make sure your billing address and shipping address are correct at the time of check out. We are not responsible for things shipped to the wrong address if they are incorrectly entered during the check out process. If anything is returned for this reason, you will be charged to have it reshipped.
__________________________________________________________________________________
SHOP INFORMATION
I am in my studio M-F working on orders and replying to emails.
I try my hardest to answer emails within 24-48 hours. Emails are not generally answered Saturday and Sunday, thank you for understanding.
There is no production or shipping on Holidays.
_____________________________________________________________________________________
RETURN/EXCHANGE POLICY
I take great pride in my work & put my heart and soul into every piece. I enjoy creating beautiful pieces and providing excellent customer service. Due to the custom nature of our products, we do not accept returns or exchanges on orders that have been stamped or customized in anyway. Please be sure to read the detailed description of the item you are purchasing as it gives information about the type or pieces I sell and what you can accept.
If for some reason you are not satisfied with your item please contact me and I will do my best to be sure you are satisfied!
_____________________________________________________________________________________
ADDITIONAL QUESTIONS?
Please feel free to email us at [email protected]!
We are happy to answer any questions you have.
